OUR SERVICES
Your technology needs to be as flexible as your business, so we developed our à la carte IT support program. The à la carte program allows you to customize your support and service needs directly related to your critical business services, all at a cost effective price.
This offering allows you to select individual services that meet specific needs within your business. You may not need a fully outsourced IT department, but everyone needs to avoid viruses, backup failures, and wasted time on emails you should have never received.
Simply work with us to determine what services make sense for you, and we’ll ensure that you have a solution tailored to your needs. You know your business better than anyone, so we put the decision and purchasing power in your hands!
The work has been completed, the office is up and running and both your company and Cedonix want to ensure that the office stays up and running. Cedonix has created a sound infrastructure that will accommodate all of your company’s needs; however, the fact remains that from time to time there may be unforeseen vulnerabilities or general system maintenance. Users will ultimately have issues that require immediate with quick resolution. Now is an important time to make sure that your company has the proper support it needs to keep its operation solid and sound. We offer a fully staffed help desk via phone, remote support, and onsite support depending on yours need or the issue.
We’ll support your PC or Mac computers onsite and remotely from our state-of-the-art Network Operations Center (NOC). Our experienced help desk team provides hardware, software, and networking support when you need it most. Our modular plans offer solutions for small businesses in every stage of a growth. Desktop Management support plans range from remote only support to fully managed plans that include on-site* dispatch, mobile device support, and after-hours emergency support. We will tailor a solution that meets your companies needs.
Cedonix provides networking experts with diverse and proficient backgrounds. Our specialists are experienced at identifying business requirements and aligning network technologies to support and achieve corporate goals. Our consultants get to know your business, developing a business and technical assessment and then designing, implementing, and managing your custom network. Solutions are always built upon a proven framework of standards and methodologies.
Cedonix provides complete consulting services for our clients. We can facilitate a fundamental rethinking and redesign of your network environment to achieve dramatic results in performance (e.g., service levels, quality, cost, and user satisfaction). We can also work with clients to define specific network needs, and then recommend best-in-class solutions addressing your needs with a detailed implementation plan.
Wireless Networks have quickly become a “must have” for businesses. Cedonix can design, install and support your wireless network using industry leading equipment and protocols.
Wireless networks save small businesses time and money. They install easily, expand quickly and reduce the cost of planning and implementing a wired network solution. This makes dynamic moves, additions and changes easy to implement. Small businesses located in older buildings find that wireless LANs are a cost-effective, network infrastructure solution. They can set up a freestanding, all-wireless network or they can integrate wireless LANs to extend an existing LAN.
In todays business world it is essential to be able to work remotely when at home or on the road. Whether you need to connect an individual or a whole company to the Internet, we can design and implement a robust and secure solution for you . From 1 to 100 people, there’s no need for lots of extra phone lines or expensive equipment. We’ll show you ways to get everyone connected quickly and efficiently.
The performance and availability of your mission critical business systems are dependent upon the health and performance of the network infrastructure. Cedonix will keep your network infrastructure, servers, and desktops running at optimal performance through 24/7/365 proactive remote monitoring and remediation services performed by our experienced engineers. Servers, email systems, backups, internet connectivity – even the fans that cool your servers – plus many other critical network functions are monitored by qualified system engineers to ensure that your network is operating properly and reliably, and with minimal interruptions. In the event of a critical issue, immediate steps are taken to resolve matters as quickly as possible to mitigate downtime. There is no better way to know what is going on in your IT environment and therefore, no better way to speed up recovery when an issue occurs.
Cedonix Endpoint Security provides a single centralized point to effectively manage all types of threats. Proactive technologies ensure an additional protection layer against all types of unknown malware, targeted attacks and Internet threats. The central management console allows our administrators to manage the global security of your network from one or more points, optimizing computer productivity and allowing centralized policies to be applied quickly and efficiently.
The Cedonix Custom Software Development Group delivers rapid, fully integrated, front-end and technology-intensive back-end business solutions. We utilize our strong project management skills to provide our clients with a broad array of solutions. One of our key strengths is our disciplined process for executing highly technical projects within scope, on time, and within budget. In addition to creating your initial applications, you can continue to use our application development services once you’re operational. Depending on your needs, we can integrate a diverse set of tools such as client/server applications, databases, scan applications, as well as Web collection and reporting. With every new application we will look at your entire operation and analyze the specific functions that are necessary to process your information, including: